Do parents need to install an app?
Parents can use our mobile app for the best experience, but they can also receive SMS updates if they prefer. The choice is yours!
Frequently asked questions
Quick answers about parent communication, payments, onboarding, security, and support.
Can we send SMS to parents?
Yes. SMS notifications are available in paid plans. You can send fee reminders, exam schedules, and urgent notices instantly.
How does online fee collection work?
Parents receive an invoice via SMS or app. They can pay using bKash, Nagad, or card. The money goes directly to your account.
Can we import existing students?
Yes. You can upload your existing student list using a simple Excel file. We also offer free support to help you get started.
Is our data secure?
Absolutely. All data is encrypted and stored securely. Only authorized staff from your institution can access your records.
Can we use our own domain for email?
Yes, in paid plans. You can have professional email addresses like [email protected] instead of generic gmail.com.
Can teachers use it easily?
Yes. Acadion is built with simplicity in mind. If you know how to use Facebook or WhatsApp, you can use Acadion.
What is included in the Free plan?
The Free plan includes all core features like admissions, student records, and basic reporting for up to 50 students.
Are there any hidden costs?
No. Our pricing is transparent. SMS charges apply for notification-heavy institutions, but we'll always inform you first.
Do we get support in Bangla?
Yes. Our support team is based in Bangladesh. You can call, email, or message us on WhatsApp anytime for help in Bangla.
Still need help? Email [email protected].